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U.S. Citizen Services
updated January 20, 2014

Welcome to the American Citizen Services Unit of the U.S. Consulate General in Erbil.

If you have an emergency (death, serious injury, abduction, or imminent threat to safety), please click here.

Public hours for American Citizen Services are Monday and Wednesday, 1:00 pm to 4:00p m by appointment only. We are closed on U.S. and Iraqi holidays.

Click here to make an appointment
Please note that on the day of your appointment if you are ill or have a contagious ailment, you should use the appointment link to reschedule your appointment.

Contact Information


For  emergencies (such as death, serious injury, abduction, or imminent threat to safety):

  • During business hours from 8:00 am to 5:00 pm, Sunday through Thursday (local Erbil time is seven hours ahead of the East coast time for the United States)
  • From Iraq: 0770-443-1100
  • From the United States: 011-964-770-443-1100
  • After hours emergencies and on weekends (Friday, Saturday & Holidays):
  • From Iraq: 066-211-4000
  • From the United States: 240-264-3467

The Consular Section does not accept phone calls about visa cases, this phone number is for American Citizens only.  If you have questions about a visa to the United States, please contact

The Consular Section only accepts cash (USD) for payment of passport, citizenship and notary service fees. 


    • The technical issue which affected the Department of State’s ability to adjudicate applications for U.S. passports accepted overseas between May 26 and June 14, 2015 has been resolved.  However, return of some passports was delayed. If you applied for a U.S. passport overseas during this time frame and have travel plans within the next 10 business days, please consider requesting an emergency passport at the U.S. embassy or consulate at which you originally applied.  Information about how to apply for an emergency passport is available at the following link


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